Refund Policy - QandQ Watches

Your basket 0 items

Grandeux

Digital

Technology

Superior

Solar Watch

Standard

Kids

Pair Watch

Offers & Promotions

Shop by Category

Chronograph

Digital

Fitness master

Multi function

Slim Watch

Standard

Track master

Weather master

Shop by Feature

5 Battery life

M.D.D.Calender

Y.M.D.D calander

2.5 Battery Life

WATCH BOX

Dome

Curved

4.5 Battery Life

2 Battery Life

Free Adjust

...

Find a Watch

To find that perfect watch for any person or occation, start by selecting a Gender, and then select Price.

Gender :

Price :

keyword search

model no search

Refund-Policy

TRANSIT LOSS OR DAMAGE

If you have received your order in damage/broken condition, Infomaax will make arrangements to replace the damaged product. However, it is incumbent upon the customer to bring the damage to the notice of the courier person at the time of delivery. So, please check the product at the time of delivery, and if the watch is in damage/broken condition return it to the delivery person and do not accept the damaged watches. Also inform the Infomaax Customer Service immediately so that the necessary actions are initiated.

REFUNDS

Infomaax will refund full payment if the customer has paid for products that are listed on the website but which are out of stock. In these cases, the Customer Service Team will send an e-mail to the customer, and on obtaining customer’s consent initiate the refund process.
There may be situations where a customer has ordered several products and one or more of those products are not in stock. In such cases, the customer will be refunded the cost of products that are not available.Refunds of payments are made through at-par cheques. These are sent by courier.

Note: Refund is not applicable for any other scenario except for the above mentioned conditions.

RETURN AND EXCHANGE POLICIES

The return of watches is applicable only in damage/broken conditions. In case you receive the watch in damage/broken condition, please do not accept the watch and return it back to the courier person. Once the watch is returned, Infomaax will make arrangements to send a new watch. Please note that the watches once accepted by the customer are considered to be in working condition and will not be replaced.

Currently we do not offer exchange facilities and watches once purchased cannot be exchanged.